Sorry to hear about your problems with Revo. Sadly, you are just the latest in a long line of dissatisfied customers. They may have a quality product, except for the dual pack imo, but their customer service and communication are nothing short of awful.
On a brighter note, the tourney sounds awesome! I have only played FS once, but I absolutely loved it. The two layouts that I played (SW/NE or SE/NW?) definitely had their own flavor, but I really enjoyed them both. I'll be seeing you next year when after I get to know the courses a little better (and when I'm not totally tapped out after 3 A-Tiers).
Best of luck!